SHOPPING INFORMATION

Shipping Info

We have put a lot of focus on making sure the items get delivered to our customers as quickly as possible. You will receive your order in 7-15 business days from the date that it is placed.

Verification

A confirmation email will be sent to you once the order is authorized and verified. We begin preparing your order immediately after it is verified. With this sort of time frame, it makes it difficult for us to change or cancel your order, however, we will do our best to support your request.

Processing

It normally takes 3-5 business days for us to process your order. Please note that this does not include holidays and weekends.

Shipping

Shipment takes 3-10 business days to arrive.

If there are any broken, not as described or wrong item (s)/parcel, please follow below steps to cooperate with the resolving process;

  1. Apply for return online first;
  2. Take some clear photos of the exact problem;
  3. Upload them into your return application (Refer to Return Policy).
  4. We will audit your application and give you a satisfying solution.

The size of item you chose may vary from that of item you received. Because we convert the size standard on the label of item to the version you are familiar with on the website.  Therefore you will still receive the correct size.

Our Company is based in Asia but our products are purchased from all over the world including Saudi Arabia, Japan, Turkey, etc.

We have new arrivals in “New” which includes all our latest items.

All the items on our website look the same as in the pictures.

You can also check the customer reviews of each item for reference.

PAYMENT INFORMATION

COD is available in Saudi Arabia

Note:

  • Cash on Delivery only support local currency;
  • Please ensure that all your previous COD orders have been signed successfully.

Igoyou.com accepts payment by Cash on Delivery COD